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Employee Success Lead at A Cloud Guru

Melbourne, VIC

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As our Employee Success Lead at A Cloud Guru, you'll be an integral member of our global People & Culture team and will work on employee success efforts for our Australia-based employees – including both in-office and remote employees. You'll deliver employee success practices with a culture-first mindset. You will work to align P&C initiatives with business needs and objectives to create integrated solutions.

Hello, we're A Cloud Guru

Our friends call us ACG.

A Cloud Guru was built by engineers for everyone, everywhere. Here you’ll have the freedom to follow your curiosity. We’re not afraid to just try, because when you’re working with cutting edge technologies, experimentation and trying out new ideas have to be encouraged and celebrated.

Our engineers are building the world’s largest (and most awesome) cloud learning platform. Why? Our mission is to teach the world to cloud. Our fun, quirky courses have helped over 1.5 million people learn to cloud, and we’re just getting started.

Everyone on our team genuinely cares about our students, the quality of their education, and what that can mean for their careers and their lives. When that’s driving your decision-making process, the other pieces fall into place naturally. – Pete, VP of Education & Research

As an Employee Success Lead at ACG, you’ll get to

  • Collaborate on new organisational strategies
  • Partner with People Leaders and employees to improve work relationships, build morale and increase productivity and retention
  • Contribute to the continuous improvement of practices within the organisation
  • Resolve complex employee relations issues and address grievances
  • Consult regularly with management and provide guidance when appropriate
  • Identify training needs for teams and individuals
  • Monitor and report on the workforce and succession planning
  • Work closely with new hires and their managers through the first three months to ensure a smooth transition
  • Play a critical part in the growth of the Human Resources policies, process, and strategy
  • Advise managers on the best practices in benefits, performance reviews, and performance improvement plans
  • Lead the People & Culture Australia office

We are looking for someone who will

  • Administer quarterly reviews, performance improvement plans, and disciplinary meetings
  • Reprioritise initiatives as needed and appreciate a sense of urgency
  • Bring a desire to continually learn and improve both themselves and the company
  • Be a proactive communicator and change agent 
  • Successfully balance employee needs with business objectives 
  • Think globally to support our global workforce 
  • Build and develop our Australia team
  • Contribute to the continuous improvement of HR systems and practices at A Cloud Guru
  • Think outside the traditional Human Resources role to create innovative and creative HR policies
  • Have a laugh!

What you bring to the table

We focus on hiring values aligned people, because we believe the right person can learn all the things to be successful in their role. Confidence plays a big part in what you apply for. We encourage all job applicants to apply even if they are nervous to do so. College degrees aren't required for any roles, and career gaps or switches are totally welcome.

  • 10 years experience in a People & Culture/HR role 
  • People Management Experience 
  • Proven global experience working for a fast-paced company that's scaling
  • An innate ability to build strong relationships with stakeholders
  • Thorough understanding and application of HR principles and compliance, concepts, and best practices
  • Strong understanding of HR programs that drive culture and great employee experience
  • A passion for people and a desire to do the right thing
  • Proven ability to own processes to partner with management on strategy and performance

More than a job

Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Gurus to feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work, work better for you.

  • 5 weeks paid time off. Whether it’s hiking to a waterfall or bonding with your couch, we all need time to unplug.
  • Gender-neutral paid parental leave. We offer 8 weeks of gender-neutral paid parental leave.
  • USD $250 quarterly education budget. All Gurus get USD $250 quarterly to spend on professional development
  • 2 hours each week reserved for learning. Every Friday for 2 hours, we put down our normal work and spend time learning something new.
  • Salary Packaging. Our salary packaging benefit allows you to pay for certain everyday expenses, like your car lease or new laptop, with pre-tax dollars.
  • 5 mins from Flinders Street Station. Commuting is a breeze when it is a 5 minute walk to the central Flinders Street Station.
  • Stocked kitchen. Lunches are catered twice a week, and our kitchen stays stocked with carb free, lactose free, and vegan friendly options.
  • Get certified on us. A Cloud Guru will cover the cost of sitting all industry cloud certifications.

 Does this sound like you? Want to help us teach the world to cloud? Get in touch, we’d love to talk.

About A Cloud Guru

Office address

  • 31 Queen Street, Melbourne, VIC, 3000

Company size

201-500 people

Founded in


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