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Sales Development Representative at Deputy

Ultimo, NSW

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At Deputy, we’re on a mission to change the way the world works & we are looking for fantastic people to help us do that.

Deputy is a SaaS Workforce Management Product company. HQ'd in Sydney (AU), with offices in London (UK), Atlanta and San Francisco (USA). We’ve helped hundreds of thousands of people across all industries in 70+ countries save time and money managing their hourly workforce so they can focus on what they do best, and be amazing.

Mission? “The Why”

As a Deputy Sales Representative, you will qualify inbound queries from Small - Medium business owners across all industries who have signed up for a trial with Deputy. You will proactively manage any queries they have on our product and help them streamline their business processes and make efficiencies.

This role is a key training position that will ultimately lead you to fast track your career into a strategic sales position, in one of the fastest-growing technology companies in Australia! We are proud of our fantastic team culture at Deputy, and nowhere is that more evident than our wonderful sales team. You will be welcomed & nurtured from day 1, and be part of a group of very helpful, personable Deputees.

Responsibilities: “The What”

  • Qualify customers who have subscribed to a Deputy trial
  • Assist in the conversion process of trial customers to paid accounts
  • Scheduling appointments/web demo for Account Executives
  • Keep CRM ( system up to date at all times
  • Support the team with conferences as required

Competencies: "The How"

  • Ideal: 12 months experience in a phone-based Customer Service, Sales or Account Management role where you dealt with escalated queries from customers 
  • Able to hold conversations with Key decision makes
  • Able to translate client pain points into a possible solution
  • Well spoken and previous experience in qualify clients suitability
  • Ability to succinctly pass on business case to BDMs
  • Fluent in English (written and spoken)
  • Ability to build rapport very quickly
  • Process-driven in your approach to work
  • Growth mindset
  • Achievement orientated

Why join?


  • Share Options
  • Paternity/Maternity Leave Policies
  • Personal Learning & Development Fund
  • Flexible Work Policy
  • Company wide Development & Coaching
  • Hackathons
  • Deputy Toastmasters Club
  • Awards - "Your Time to Shine & Celebrate Success"
  • Social Events & variety of social clubs (Books, LGBT, Games, Sports)
  • Mental Health Support
  • Munch & Learns
  • Food/ Drinks/ Snacks

Our mission

At Deputy, we’re on a mission to change the way the world works. Since 2008 over 200 million shifts have been rostered on Deputy, in over 90 countries, and across 245 different industries.

We’re making it easier for businesses and teams to roster staff, manage leave, complete payroll and take the admin out of work so that our customers can focus on doing what they love. We hire amazing people to do what they’re best at and work with some incredible businesses all around the world.

Check out this video: Deputy Explained

Check out why our customers love us: GetApp and G2Crowd

Deputy believes in equal opportunity and that inclusiveness and diversity promote innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

Interested? Apply now.

About Deputy

Office address

  • 1-3 Smail Street, Ultimo, NSW, 2007

Company size

201-500 people

Founded in


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