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Strategy & Operations Associate at DoorDash

Melbourne, VIC

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Please note that our current recruiting process is entirely via phone and Zoom

About the team

DoorDash is looking for top-talent to play a pivotal role in growing our Australian business! This is a rare opportunity for people who are excited about joining a fast-paced start-up and building something great! We’re looking for hustle, smarts, and deep market knowledge to enable us to best serve our consumers, Dashers, and merchants. Join our never-ending pursuit to better power economies in Australia and across the globe!

Strategy & Operations Associates are the heart and soul of DoorDash. The team are responsible for the development and growth of our business, Associates are critical to the success of DoorDash!

About the role

In a typical day, Strategy & Operations Associates may complete a variety of tasks such as devising and executing experiments to drive company growth, diving into data to explain market performance at the lowest level of detail, building reports, models, and tools that allow teams to scale their work 10x, and working side-by-side with our Engineering / Product teams to develop our future product.

Our best Strategy & Operations Associates are self-motivated, highly analytical, data-driven, and have exceptional interpersonal and relationship-building skills. They're generalists who are willing to roll up their sleeves and do whatever it takes to make the business successful. 

What you'll do

  • Engage – implement initiatives and best practices to ensure a world-class operation (i.e. make sure we have Dashers on the road, where we need them, when we need them).
  • Experiment – Use data-driven decision making and sound business judgment to run tests on everything from delivery times to the selection of merchants on the platform.
  • Analyse – Build models to evaluate the costs and benefits of various programs and experiments
  • Influence – Work cross-functionally with our Operations, Product, Engineering, and Analytics teams to improve the experience and achieve the market goals

We’re excited about you because you have

  • Entry-level experience in consulting, strategy, business development, operations, technology, banking, analytics or related experience; high-growth or early-stage start-up experience is a plus
  • A bias towards action and are able to thrive in a constantly changing environment
  • Problem-solving skills – You can translate high-level goals into actionable plans
  • Accountability - You can own outcomes and make an impact on our most critical growth and profitability metrics
  • Entrepreneurialism – You crave responsibility and want to shape the vision and direction of the company
  • Generalist experience – You seek exposure to different types of problems and want to try your hand at different sides of the business
  • Influencing and motivational skills from working with people at all levels across a variety of job functions
  • Track record of leading initiatives, hitting goals, and succeeding in a team environment
  • Advanced modelling + Excel skills and familiarity with SQL is a big plus

Why you’ll love working at DoorDash 

  • We are leaders - Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
  • We are strategic - We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do -- on every project, every day. 
  • We are learning - We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
  • We are customer-obsessed - We are committed to our clients and connected through our vision of “Delivering Good”
  • We are all DoorDash - The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights. 
  • We offer great compensation packages and comprehensive benefits
  • You will be proud to say that you work for DoorDash and will know that the work you do brings joy to our clients every day

About DoorDash 

Founded in 2013, DoorDash is dedicated to growing local economies and empowering new ways of working, earning, and living. DoorDash has become the fastest-growing last-mile logistics company in the U.S., growing 250% year-over-year. DoorDash has distinguished itself by partnering with nearly 90 per cent of the top 100 U.S. restaurant brands who offer on-demand delivery, expanding to over 4000 cities across the US, Canada and Australia. 

Our commitment to diversity and inclusion 

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of the best and brightest from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the resources, and opportunity to excel.

Job Type

Full Time

Categories

Skills

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About DoorDash

Office address

  • 11 Queens Road, Melbourne CBD, VIC, 3004
  • Sydney CBD, NSW, 2000

Company size

5000+ people

Founded in

2013

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