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Senior Software Engineer at Dovetail

$120k - $140k in Surry Hills, NSW

Apply to Dovetail

Great products are never created from thin air. The secret to creating great products is understanding people. Methodically learning about their behaviors, emotions, and pain points is called user research or customer research.

Our intuitive and affordable cloud software helps people inside businesses store and make sense of unstructured user research data, capture and summarize their findings, and share that with relevant people inside their organization. Dovetail helps our customers understand their customers, and therefore they build better products as a result.

Our culture values responsibility and accountability, trust and openness, efficiency, and speed. We’re all about sweating the details on delightful experiences, tackling ambitious technical challenges, and learning twice as fast as anywhere else. We’re extremely customer-focused, regularly talking with customers in-person, via email, or over video. Our company Slack workspace is even shared with over 600 end-users.

No founder dictators here. As an early employee, you will help us shape this culture. We’re building for a healthy, happy team where everyone believes in what they’re working on. We only hire excellent people that you’ll trust and learn from. We’re transparent in everything we do; regularly sharing product decisions, financials, and fundraising plans with everyone on the team, and even customers at times.

As a Senior Software Engineer at Dovetail, you will be expected to

  • Identify, define, design and implement technical solutions for Dovetail’s web product to successfully fulfil the needs of our customers
  • Work closely with the CEO, CTO, other engineers, external stakeholders, and customers to proactively gather, understand, and prioritise areas for improvement.
  • Collaborate with colleagues to evolve the existing feature set for Dovetail’s web product, including both “backend” and “frontend” development.
  • Maintain and foster a pragmatic approach to software development within and across our teams (think - “Just in time engineering”)
  • Mentor colleagues to promote team-wide career and personal growth through established practices like code review, pair programming, design sparring, etc.
  • Contribute new features written in programming languages like TypeScript Node.js, TypeScript React, HTML, and CSS.
  • Collaborate on, improve, and maintain detailed guidelines and standards for product development processes and application security based on industry best practices and your experience.
Your background

As a Senior Software Engineer, ideally, you will join us with

  • Several years writing code and managing teams at other startups or world-class software companies. You should be able to hit the ground running and step into team management as we grow.
  • The mindset of a problem solver or problem finder
  • Extensive hands-on exposure to building the frontend and backend of web products with technology like TypeScript, React, GraphQL, Node, ProseMirror, PostgreSQL and AWS.
  • Practical knowledge of how to architect cloud services so they can scale to thousands of concurrent users worldwide (“web-scale” if you will!)
  • An understanding of all roles involved in product development—from product management to marketing—and the ability to explain how each one adds value to the business.
  • Excellent, concise communication so you can easily convey your thoughts, opinions, and feelings with other teammates, founders, and customers.
  • The right attitude towards a sense of urgency, risk, and uncertainty about the future that comes with working at an early-stage startup.
  • Experience articulating constructive criticism on architectural or design decisions beyond phrases like “I don’t like it” or “it doesn’t look good”.
  • The ability to offer thoughtful opinions on important business decisions like fundraising, hiring, and establishing management structure if / when it’s required.


  • Competitive salary plus equity.
  • Flexible working hours – we value work-life balance.
  • Personal learning and development budget.
  • Office snacks, cereal, sparkling water on tap.
  • Sit-stand desks, 4k 27” monitor, Aeron chairs.
  • Pet-friendly office including a terrace, BBQ, concrete floor.
  • Regular events like yoga on Tuesday and monthly social events
  • Annual company retreats 
  • Regular lunch and learn events with other companies.

Apply now

This is a full-time role in Sydney, Australia. Relocation assistance is available for the perfect applicant.

Instead of submitting a CV, you’ll answer some questions that are related to your day-to-day job. After the job closes, your answers will go through a sift process: all answers will be anonymised, randomised and then reviewed each answer by a panel of reviewers.

If you are shortlisted, we’ll invite you to interview.

About Dovetail

Office address

  • 251 Riley Street, Surry Hills, NSW, 2010

Company size

1-10 people

Founded in


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