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Product Manager - Partnerships at hipages

Sydney, NSW

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hi. We’re hipages.

hipages provides a better, smarter way to connect tradies and consumers and get the job done well.
Our purpose is to make home improvement effortlessly efficient, creating happier homes. We build technology that solves the frictions of an industry ready for optimisation and are on a mission to bring simplicity, trust and create a seamless experience for our tradies and homeowners.

To date, over three million Australians have changed the way they find, hire and manage trusted tradies to get a job done around their home by using hipages. Our team thrives on bringing simplicity and trust to the tradie/consumer experience.

hipages. Change the way you tradie!
Your Challenge:

We’re looking for a passionate Product Manager with experience in product growth to work on hipages products and partnership, a key pillar of the hipages strategy. This is an opportunity to accelerate your career through immersion into a fast-paced, data-driven but collaborative and fun loving product team. You’ll also be part of a close-knit product community. The role covers all aspects of product management from user research to delivery and post-release optimisation and experimentation. 

Our product community is inclusive, collaborative and supportive. We regularly meet and help each other through huddles, skill sharing sessions and practice review meetings. You will be encouraged to take ownership of your stream whilst working with the community and your product team to achieve what’s best for our customers. 

This role will be working alongside our partnership team to grow the number of jobs posted on hipages, and the number of tradies on our platform. As well as helping optimise existing partnerships, the core focus of this role will be to identify new opportunities, and to conceptualise and develop new products and product experiences to fuel growth through partnerships.
Key Responsibilities:

  • Develop a deep understanding of our consumers and tradies, their likes and dislikes and top pain points and opportunities within our partnership ecosystem
  • Build and maintain expertise in our competitor landscape and similar markets both domestic and overseas
  • Develop an effective product strategy and roadmap to realise growth opportunities
  • Lead a cross functional team in designing, testing, delivering and monitoring these initiatives to achieve growth targets
  • Delivering products which are recognised as having the best user experience in the industry, with a goal to optimise repeat usage,  LTV and partnership ecosystem value
  • Lead initiatives that enforce and strengthen marketplace trust for both consumers and tradies through our strategic partnerships 
  • Defining and analysing metrics that inform the success of products
  • Own key metrics across the business and develop effective product strategies to support the growth of these
You bring:

You’re a natural collaborator who listens intently and communicates clearly. You work to priorities through examining the importance and urgency of tasks and are able to make informed decisions by using data available to you. You’re confident and someone who’s at ease working with a broad range of stakeholders to drive effective business decisions and problem solving. You’re passionate about conducting research to learn everything you can about your customers’ behaviors, attitudes and emotions to help define the products and experiences we create.


  • Minimum 3 years Product Management or similar online experience
  • Experience delivering Product initiatives in an online two sided marketplace
  • Experience working with external partners on the capacity of Product Manager, Brand Manager or Partnership Manager is highly desirable
  • Experience in leading cross functional teams 
  • Ability to develop coherent Product strategies 
  • Understanding of online marketing and experience optimising online acquisition channels 
  • Extracting customer insights to shape product development 

Technical Experience

  • Good sense for user experience and is able to paint a vision and give clear directions to designers and engineers
  • A solid understanding of the technology behind online products and being comfortable leading a group of engineers in product initiatives
  • A data-driven approach to product management and being comfortable leading data scientists to analyse large data sets and extract trends and insights
  • Understanding of online  partnerships  and experience optimising online acquisition channels will be highly regarded
  • Understanding the technology behind online products and being comfortable leading a group of engineers in product initiatives
  • Experience with A/B testing tools and methodologies preferred
  • Experience with analytics tools like Google Analytics, and ideally with Looker, Tableau
Why join the hipages family?

Our team members really are at the forefront of our business and we empower our team to have a voice, make a difference, help lead the business forward and keep hipages one of the best places to work in Australia. A dedicated high performance team, huge investment in your career development, superior employee benefits and participation within our Employee Share Program are just some of the many reasons to join us, not to mention the free brekkie and the most amazing office in Australia, located in the heart of Sydney CBD!
What you can expect:

At hipages, no two days are the same and our pace is fast! Interesting, meaningful and challenging work within our diverse and inclusive ‘one team’ culture will have you leaping out of bed in the morning.  We regularly refer to our company values to guide our behaviours and empower our team to feel free to be themselves so they can unleash their maximum potential. We are down-to-earth people who genuinely work together as a team to "make it happen". This is hipages' DNA.

We also love celebrating -  everything! Birthdays, babies, big wins, little wins and anything in between; our company celebration events are legendary! Check out our Instagram #hipagesteam to get the picture.  

Does this sound like the place you belong? Welcome home.

hipages. Change the way you career!

About hipages

Office address

  • 255 Pitt Street, Sydney CBD, NSW, 2000

Company size

201-500 people

Founded in


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