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Senior Engineer - Offers Team at Rokt

Surry Hills, NSW

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Rokt makes e-commerce smarter, faster, and better. When customers are buying online, they increasingly expect more personalized and relevant experiences. Rokt uses real-time data and decisioning to deliver the next best action for each person in each Transaction Moment™. Founded in Sydney in 2012, Rokt now operates in the US, Canada, UK, France, Germany, Australia, New Zealand, Singapore, The Netherlands, Spain, and Japan. Our clients include Live Nation, Staples, Groupon, GoDaddy, Expedia, Wells Fargo, Vistaprint, and HelloFresh. Rokt unlocks the hidden potential in every single Transaction Moment™.

With an annual revenue run rate of USD$150m+ and a vibrant company culture, Rokt was recently listed in Built In NYC's ‘Best Places to Work’ in New York. Our award-winning culture is guided by our four core values: Smart with Humility, Customer Obsessed, Conquer New Frontiers, and Enjoy the Ride. These values help us recruit, retain, and promote the right talent around the globe and ensure we have the right conditions to do our best work. Rokt closed our Series C in 2019, raising US$48m from TDM Growth Partners and existing investors. The investment supports our continued investment in research and development.

We are profitable, growing fast, and having fun transforming the world of e-commerce.

Learn more at rokt.com.

About the role

The Engineering team at Rokt is focused on building amazing experiences and solving complex problems. Our group of Engineers collaborate effectively to build great features for our customers, an awesome experience for the end-user, and all-the-while protecting and respecting user data and privacy. They make an impact on the products we create and shape the technical direction of the business.

As a key part of engineering, the Offers team is responsible for a number of applications and services which support the configuration and delivery of client campaigns. The team has a broad range of responsibilities and a large degree of freedom to define its own processes.

Outcomes & responsibilities

As well as delivering the product roadmap, engineers in the Offers team are responsible for:

  • Coding
  • Provision and management of infrastructure
  • Provision and configuration and of build & delivery pipelines
  • QA
  • Monitoring
  • Incident response
  • Support
  • Managing the long-term technical direction of our systems

Senior engineers are expected to not only produce high quality, secure, well-tested code but to ensure the team has the best possible chance of delivering the desired outcomes. This includes but is not limited to:

  • Ensuring everyone involved understands the product goals
  • Ensuring that requirements are sufficiently well defined
  • Validating that the proposed solution will deliver the desired outcomes
  • Discovering, understanding and mitigating risks
  • Solving technical problems in code and infrastructure

All engineers actively collaborate with their teammates to define and fine-tune team processes, build a shared understanding of the team mission, and plan how to deliver on that mission.

Capabilities & requirements

Senior engineers should have well-developed and well-informed opinions on what makes for good code or good systems. They should be able to express ideas about design and architecture and to argue persuasively for the particular solutions they believe are most appropriate.

Valued skills are

  • Writing simple, well-factored code
  • Managing complexity within a codebase
  • Exploring and understanding complex codebases
  • Debugging and analysis of issues
  • Data analysis
  • Must be willing to provide on-call incident response on a rotating basis

Must be able to work productively with our core technologies

  • Angular (typescript, rxjs)
  • .Net, (C#, .Net Core, AspNet Core, .Net Framework)
  • SQL databases (MS SQL Server transitioning to Postgres)
  • AWS services we use heavily: EC2, RDS, Lambda, S3, CloudFormation, CloudWatch, IAM

Other technologies that will be useful to be familiar with

  • Docker and Kubernetes
  • Other AWS service & other cloud providers
  • Scripting languages (e.g. Powershell, Bash)
  • The team currently follows Scrum in 2-week sprints.

Benefits

  • Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high performing culture - we only want the brightest and the best.
  • Join a community. We believe the best things happen when we come together to solve complex problems and make meaningful connections with each other through interest groups, sports clubs, and social events.
  • Accelerate your career. Develop through our global training events, ‘Level Up’ investment, online training courses and our fantastic people leaders. Take your career to Rokt’speed - the average time between promotions is 12 months.
  • Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies. We also offer a paid Rokt’star Sabbatical for employees who have been with us 3 years or more.
  • Stay happy and healthy. Enjoy catered lunch 3 times a week and healthy snacks in the office. Plus, join the gym on us! Access generous retirement plans like a 4% dollar-for-dollar 401K matching plan in the US. In the US, get fully funded premium health insurance for your whole family.
  • Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone gets to enjoy the upside.
  • See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - Tokyo, New York, Singapore, Boston, Sydney.
  • We believe in equality. Rokt is an Equal Opportunity Employer and recognizes that a diverse workforce is crucial to our success as a business. We would love to hear from you - irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, color, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.

About Rokt

Office address

  • 300 Elizabeth Street, Surry Hills, NSW, 2010

Company size

201-500 people

Founded in

2010

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