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Senior Product Manager, Search & Big Data at Zip

Sydney, NSW

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We are Zip, a rapidly expanding global fintech with head offices in Sydney and New York as well as a growing presence in Canada and UK. 

We're on a mission to be the first payment choice, everywhere and everyday. We do this by providing simple, fair and transparent payment solutions for millions of customers globally and growing fast. 

Our values are at the heart of everything we do. They form our Mamba mentality - how we're better today than yesterday, and are used to create game-changing experiences for our customers and our people. 

The role

We're hiring a superstar Senior Product Manager to lead our Search and Big Data squad, focussing on product search and discovery.   As the Senior Product Manager for Search and Big Data, you will have a technical background and a love for data.

Your work leading a team of machine learning and Elasticsearch engineers will directly impact all of Zips users globally through product search, recommendations, alerts & discovery.

You have a strong desire to please, our customers, our team, our merchants – the tools and API’s that your team deliver will be critical to Zips future success and you are excited by the challenge.

You are a people person and feel comfortable presenting updates to the global executive team, whilst at the same time you are excited by ML modelling and artificial intelligence and what this means for the future (of both Zip and the world). 

Your prior experience with search and relevance at scale will help you excel in this challenging, yet rewarding and fast-paced environment.

To help us level up, you'll ideally have:

  • 5-10 years experience as a product manager for consumer web products and/or search
  • Strong knowledge of A/B testing, analytics and regression testing
  • The drive, determination and resilience to quickly work through ambiguity to an outcome
  • Ability to design and conduct experiments and analyse the results for data-driven decisioning
  • Excellent communication and problem-solving skills, and the ability to work as part of a global team

Bonus points for:

  • Experience with Python, ML, Solr/Lucene/Elasticsearch 
  • Due to the backend, technical nature of the role, an engineering degree, or prior experience as a software engineer
  • A masters or PHD (especially if this related to search, data minng, AI, ML, relevance)

We’re looking for someone who always finds new boundaries to cross - a future Zipster who will obsess over excellence and make constant improvements for our customers. We’ve removed the red tape here to get things done quickly, so if you see a problem, own the solution. You've gotta hustle at Zip!

If you only meet some of the requirements for this role, that's okay. We value a diverse range of backgrounds and ideas and believe this is fundamental for our future success. So, if you have the curiosity to learn and the willingness to teach what you know, we'd love to hear from you.

We pride ourselves on creating an inclusive workplace that provides equal opportunities to all persons regardless of their age, cultural background, sexual orientation, gender identity and expression, disability, veteran status, or anything else.

Benefits @ Zip

  • Flexible working culture
  • Share incentive programs
  • Generous paid parental leave
  • Birthday and wellness leave
  • Epic offices with a casual dress code
  • Fun team with high-growth hustle
  • Free breakfast and weekly lunches
  • Heaps of social events

Join us on our mission to be the first payment choice, everywhere and every day.

About Zip

Office address

  • 10 Spring Street, Sydney CBD, NSW, 2000
  • Melbourne CBD, VIC, 3000

Company size

201-500 people

Founded in


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