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Junior People Operations Associate at Airtasker

Job Description

Sydney, NSW · Full Time · Human Resources

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Airtasker is a fast-growing online and mobile marketplace for local services and temporary labour. We are revolutionising the way people and businesses get more done by connecting real time labour requirements with one of the world's most under-utilised assets - people power. Airtasker has big ambitions and raised $33M worth of funding in 2017 to go international. We launched with immense success in the UK and on the precipice of taking on the world with further global expansion. We are building a talented team with opportunities to make a real impact in a hyper-growth and solutions-oriented start-up workplace.

Our People Operations team is looking for a junior People Operations Associate to join our Team Happiness team at Airtasker. The People Operations team at Airtasker takes on a product centric view of what is traditional HR. We apply a deep level of design thinking and systems thinking to over deliver on customer expectations. We design think to constantly deepen understanding of the user and the user journey. We apply systems thinking to ensure a minimum viable structure, process and systems are setup to maintain a high level of agility for the business. Most importantly we are champions of a data centric culture, promoting an objective approach to decision making. 

Success is defined by the progress towards the high level mission. It can be measured through:

  • Team happiness
  • Attrition rates
  • Quality of talent on board
  • Value created for the business

You will be responsible for:

  • Constantly improving the day to day tangible experience of our team members
  • Providing the best onboarding experience to all new starters
  • Ensure events, celebrations and rituals are well executed by supporting the Vibe function
  • Ensure top talent is on boarded and setup for success with the right mentorship and initial goals training
  • Ensure Airtasker is a learning organisation with the right systems and incentives, which promote the Airtasker team to become masters of their craft
  • Ensure team mates goals are aligned to our mission, vision and values
  • Setup and support appropriate feedback and recognition systems

Key attributes that we are looking for:

  • A driven and passionate individual looking to learn and grow within the people ops space
  • Extremely strong written and verbal skills
  • A deep passion for people, organisational structure and design
  • A get-stuff-done attitude
  • Outstanding analytical and organisational skills
  • Keen focus on attention to detail and customer oriented problem solving skills
  • Interest in working in a fast-paced, growth oriented start-up
  • An effective communicator and able to build and maintain relationships with internal and external stakeholders
  • Be agile, able to iterate quickly and effectively
  • Ability to showcase excellence in outcomes

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About Airtasker

Office address

  • 17-19 Bridge Street, Sydney, NSW, 2000

Company size

201-500 people

Founded in


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