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Customer Accountant at Deputy

Job Description

Ultimo, NSW · Full Time · Accounting

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Want to make a genuine impact in a hyper-growth, product led SaaS company? Want to influence how processes are established, in an agile and supportive environment as we scale internationally?

With over 90,000 businesses now on the Deputy platform, our team has done exceptionally well in scaling the business and building out product functionality. We've only scratched the surface in terms of what we can do for the global economy. Want to learn more? Apply today!

Your mission

As the Customer Accountant of this global business, you will be responsible for monthly billings, processing and collections and reporting into the Head of Finance.

This is an opportunity to join a very fast paced high growth company. We expect that if you can demonstrate success in this role, there will be opportunities for future role growth in the finance department as the company continues to expand.

What you'll do

  • The primary contact for billing issues
  • Monthly processing of customer billings through Zuora
  • Answering daily customer billing queries to ensure customers receive an outstanding customer experience through creation of approved customer credits and refunds
  • Provide support and guidance to sales and operations on internal billing options and practices
  • Reporting and managing dashboards on customer A/R and identify improvements
  • Working closely with the global finance team to ensure accurate financial reporting and decision support 
  • Supporting system integrations/modifications with other business systems

How you'll do it

  • Professional accounting qualification (or studying)
  • 2+ years of experience in a high-volume collections role
  • Zuora billing system (or similar) is highly desirable
  • Salesforce experience is desirable
  • Excellent attention to detail and organisational skills
  • Self-starter with excellent interpersonal communication and problem-solving skills
  • Passion to learn and grow
  • Comfort dealing with ambiguity

Why join?

Our mission

At Deputy we’re on a mission to change the way the world works. Since 2008 over 200 million shifts have been rostered on Deputy, in over 90 countries, and across 245 different industries.

The Bureau of Labor and Statistics reported over 80 million hourly workers comprising over 60% of the US workforce in 2017.  Global estimates are that hourly workers are 80 – 90% of the workforce.  Yet while hourly workers comprise such large majorities of the global workforce, there is a stark lack of software tools available today that directly address their needs

We’re making it easier for businesses and teams to roster staff, manage leave, complete payroll and take the admin out of work so that our customers can focus on doing what they love. We hire amazing people to do what they’re best at, and work with some incredible businesses all around the world.

Check out this video: Deputy Explained

Check out why our customers love us: GetApp and G2Crowd

Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 

Interested? Apply now!

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About Deputy

Office address

  • 1-3 Smail Street, Ultimo, NSW, 2007

Company size

201-500 people

Founded in


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