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Senior Product Manager - Partners at Zip

Job Description

Sydney, NSW · Full Time · Product Manager

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Zip is one of Australia’s fastest growing fintechs and the company behind popular products such as zipPay, zipMoney and PocketBook.
 
We are a dynamic product driven organisation and we like to move fast - we try things, learn, and continually improve our offerings one step at a time. At Zip we support tens-of-thousands of businesses of all shapes and sizes, giving its customers the power to pay later, interest free and fomenting their sales growth - these revered businesses, are our Partners.

What are we looking for?

We’re looking for a Senior Product Manager for our Partners team, who deeply understands the importance of creating excellent experiences for our Partners.

You’ll have a hunger for challenging the status quo by bringing great product management skills.

You will also have ridiculously good relationship skills, an outgoing personality and the ability to use both to build consensus and action within the organisation.

What your day will look like at Zip:

  • Understanding our Customers and Partners needs and how they differ by segments
  • Developing the north-star vision and strategy that will surpass our partners expectations and driving adoption of our products and services
  • Defining KPIs/metrics to track success and measure performance
  • Defining creative, high quality, simple product roadmaps by prioritising a set of capabilities and features
  • Applying both qualitative and quantitative approaches to evaluating opportunities that inform the product vision
  • Developing detailed, crisp requirements and user stories that can be used to build product specifications and architecture for each product and application
  • Working closely with engineering teams and fellow product managers to solve crucial Partners problems and deliver great value to them
  • Working across cross-functional Sales, Marketing, Technology and Operations team to drive execution and adoption


What you will need to succeed in this role:

  • 5+ years’ experience in product management roles, within technology or start-up companies delivering great customer-focused outcomes
  • Experience working with data and analytics to generate demand, optimise conversion and drive engagement and repeat usage
  • The ability to conduct experiments using the latest techniques to test, learn and improve the customer experience right along the entire funnel
  • Excellent communication and problem-solving skills
  • Confident in your own abilities, yet humble enough to admit when wrong
  • A natural leadership style, with a positive disposition; you are a doer who facilitates collaboration to achieve lofty outcomes
  • The ability to work in a fast-paced environment and able to move with a sense of urgency, but sensitive enough to give people space/comfort to add suggestions
  • A love of autonomy and working in close teams
  • You have knowledge and practical application of Design Thinking, Lean and Agile principles
  • Collaborative working style
  • Analytical and customer focused mindset

Why you will want to become a Zipster?

  • NOW is the best time to join - we are scaling and you will have the chance to really contribute and excel in your career
  • We have state of the art offices in the CBD
  • Our offices are fitted out with the latest technology and tools, designed with smart spaces to make work more fun!
  • Flexible working hours and working from home days
  • Breakfast is yummy and waiting for you daily
  • Weekly free lunches on Thursdays with a wide range of cuisines
  • Loads of social events and Friday drinks
  • Staff discounts for Zip products, movie tickets, retail stores and much more
  • Friday massages
  • Competitive share programme for ALL employees – we ALL share the rewards of working together and building great products.
  • Regular fundraisers and a paid leave day every year to undertake voluntary work as Zipcares
  • We promote diversity!

And there is so much more, APPLY now and we would love to tell you more about what it's like to become a Zipster at Zip!
 
Recruitment agencies: We are not engaging with recruitment agencies for this role and do not accept unsolicited resumes.

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About Zip

Office address

  • 10 Spring Street, Sydney, NSW, 2000

Company size

201-500 people

Founded in

2013

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