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Product Manager at Hey You

Sydney, NSW

Apply to Hey You

Hey You is Australia's #1 app for ordering and paying ahead at cafes and restaurants.  We help our users save time for what matters by eliminating the need to wait in queues for ordering food or coffee. 

Thousands of Australians love and use our app everyday and can't imagine life without it. As a fast growing startup, we are looking for creative and driven individuals to join us in driving the next phase of our growth plans.

We are looking for a talented Product Manager to join our Product Team and have a part in taking the Hey You App to the next level. This is a truly rare opportunity to join an exciting startup that is working on challenging user problems and building delightful experiences.

Reporting to the Chief Product Officer, the successful candidate will

  • Develop a deep understanding of our merchant partners , their likes, dislikes and key pain points
  • Develop an understanding of competitive landscape, both domestic and overseas
  • Develop an effective product strategy and roadmap for achieving growth objectives in venue acquisition &  retention
  • Lead a cross functional team of designers, engineers and marketers to drive initiatives that achieve growth targets
  • Optimise the experience for newly onboarded merchant partners 
  • Champion a culture of “Always be testing” and build a stream of CRO / AB  tests

The ideal candidate will have

  • Ability to break down complex two-sided problems and building an action plan to address them
  • Ability to estimate the impact and uplift from growth / product initiatives and prioritising high value ones
  • An entrepreneurial spirit with a passion for diving into data to draw out actionable insight
  • Hands on experience with using Google Analytics and other analytics tools
  • Knowledge of SQL to analyse data to aid in decision making
  • Familiarity with technologies that underpin online products and apps coupled with the ability to lead a team of engineers in driving product initiatives
  • An eye for detail and building delightful user experiences
  • Ability to guide and lead a team when faced with ambiguity
  • Experience with building and driving automated EDM campaigns (writing content not required)
  • Experience with creating mockups (e.g. with Balsamiq, Sketch etc), writing user stories and functional requirements
  • 1 - 3 years of experience in a product or related role for a consumer facing product

If this sounds like you, we'd love to hear from you.

Job Type

Full Time

Apply now

About Hey You

Office address

  • 11 York Street, Sydney, NSW, 2000

Company size

51-200 people

Founded in

2011

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