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Product Manager at Rezdy

in Sydney, NSW

Job description

Since starting in 2011, Rezdy has grown to become the world’s leading SaaS booking and distribution platform for Tour & Activity operators. Our customers are varied and unique; from a craft brewery tour, to an iconic bridge climb and everything in between, Rezdy is helping businesses of all sizes to reach their potential.

Today, thousands of operators and agents in over 100 countries trust the Rezdy platform. Every single day we try our best to build an amazing user experience through a product that delivers real value to our customers.

To propel us into the next stage of growth we are looking for a creative Product Manager to lead the strategy and development of our B2B Marketplace product. You will join a passionate team who are responsible for implementing and collaborating to prioritise, plan and deliver smart and innovative solutions. You will bring your customer empathy and insights, analytical abilities and creativity to a role that cuts across multiple functional teams including business, sales, partnerships, marketing, design, and engineering.


What you'll do:

  • Be the valued Voice of the Customer. Your role is to know what our customers want before they do
  • Research new and emerging trends in our industry. By connecting with customers and other knowledgeable folks you’ll build deep and valuable insights to share across the business
  • Be responsible for the lifecycle and roadmap for your product. It’s yours to own and cherish
  • Get to partner alongside our highly skilled engineers and design team to help bring greater value to our products for customers
  • Utilise multiple data sources to help you understand our customers behaviour and make better decisions about our products
  • Lead and participate in effective product planning to help set priorities and the future direction of our products
  • Contribute and provide insight into product marketing campaigns
  • Give creative content and chip in to help evolve our toolkits (user guides, webinars, new and training materials)
  • Keep a close eye on our competitors and demonstrate your analytical abilities when communicating insights gained
  • Lead dynamic product demonstrations for your teammates
  • Help to provide support to your colleagues across Sales, Customer Success and our Marketing with any product or technical details

Who you are:

  • You have a minimum of 3 years of related product management experience
  • You have experience building or growing networked marketplaces
  • You are customer obsessed and focussed on delivering value through your product
  • You are curious and passionate about technology and how it can improve people’s lives
  • You are a self-starter who is excited to learn about new things (like our products)
  • You are creative and collaborative by nature with superb interpersonal skills and analytical abilities
  • You enjoy finding ways to delight customers and deepen relationships
  • You have worked with software engineering teams and understand it’s an Engineer’s role to perfect the solution and it is Product’s role to define the problem inline to the bigger picture
  • You thrive in a fun environment that has maintained its start-up feel - giving you the space to grow
  • You are passionate about continuing to grow your Product Management skills.

Some more about Rezdy:

  • We’re a winning brand - Capterra Ease of Use winner 2018
  • Our marketing is recognised and respected amongst the big players
  • We’re a startup that’s going places - ranked 13th in Australia, and top 500 globally.

If you are a self-starter who wants challenge and fun everyday...

What are you waiting for?

Come join us on our next adventure!

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