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Senior Content Designer at Atlassian

in Sydney, NSW

Job description

Have you ever found yourself rewriting on boarding tours, in-app tips, or product tutorials in your head? Do you consider information to be a powerful and essential element of a user's experience? If so, joining Atlassian's Content Design team might be for you!


This isn't a traditional technical writing role. As part of the Atlassian design team, you'll be...


As a Senior Content Designer at Atlassian, you will:

  • work closely with the teams that make up the tools and guidelines we use to build all of our products and content
  • help to craft and document the building blocks that are used by the rest of the content teams at Atlassian
  • be empowered to experiment with a variety of approaches to information in the UI, documentation, supporting materials, and anywhere else our customers experience information
  • be responsible for helping to set the course for a strategic area of content within the Atlassian platform
  • find better ways of measuring the success of our content
  • work directly with the platform, marketing, product management, and support teams; you'll help create and curate the information that guides customers through their entire product journey.

Ideally, you have strong experience with...

  • Working in a structured content environment
  • Design systems & maintaining voice and tone
  • Writing API's or other developer-focused documentation
  • Confluence and JIRA, or have experience working with wikis and project management software
  • Developing extended content such as blogs, static sites, and visuals
  • Explaining complex technical topics to a variety of audiences
  • Using design thinking and design processes (sparring, user journeys, personas) to improve or validate your work
  • Working closely with engineers, designers, and PMs in a variety of environments - from agile to waterfall to unstructured
  • Working in a cross-platform team

More about our team:

Content Designers at Atlassian help design and shape the entire user journey by championing the Atlassian voice and setting the right tone. Our content experts work with a variety of roles across the organization including research, PM's, engineering, marketing, legal and within the design team to tell consistent stories and create a great experience for our customers.


Show us something

Along with your resume, send or point us to an example of great instructional or learning content that you've created.


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.


More about Atlassian

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.


Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


All your information will be kept confidential according to EEO guidelines.

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