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Senior Data Analyst (Business Insights) at Atlassian

in Sydney, NSW

Job description

Do you get excited by the challenge of scaling a fast-growing company through strong analytics and business insight? Using your analytic ability and curious nature, you will research key customer and support challenges to scaling its solutions to 100 million users. We’re growing quickly, so you'll need to be a fast-learner of new approaches, technologies, and an awesome mentor to more junior analysts. You'll be an excellent fit for this role if you have a practical business understanding to complement your deep analytic ability to help drive positive change.


Analytics at Atlassian is multidisciplinary. The ideal fit is someone who can dig into the business challenge and ask the core questions, ensure data integrity and statistical significance, and build a convincing case to take action. We're looking for a difference maker, a thoughtful and diligent data analyst who can take data from many sources, segment and correlate them, and partner with business executives to drive the right actions. It's a team effort. Bringing advanced capabilities and picking up new skills is part of how we'll go far together. 


In this role

  • You will uncover different challenges concerning customers and product issues through data analysis and partnering with leaders
  • You will work with a large volume and variability of data to understand meaningful trends and important outliers signalling change
  • You are going to develop intuitive dashboards to drive key measures and Customer Success through trending and segmentation
  • You will coach and assist others in refining their own analytic abilities and effective presentation

More about you

  • You are a proven data analyst who is strong in SQL and statistical tools to interpret data (e.g. R or Python modules)
  • You possess a solid understanding of statistics and understand data significance
  • You are great in visualising data in Tableau
  • You understand the fundamentals of data models and performing ETL
  • You have excellent written, verbal communication and presentation skills, and great attention to detail and data integrity
  • You have unwavering curiosity and desire to share meaningful insights to improve the customer experience

It's also great if

  • You are passionate in telling stories through data, with heart and humor, that resonate senior leadership
  • You hold an advanced degree in a quantitative discipline, such as statistics, economics, mathematics, or computer science

More about our team

We challenge each other constantly to improve our work and ask hard questions. We're direct, focused, and demand excellence, but there's laughter in every meeting because we thoroughly enjoy the work we do and the impact it has. We're constantly growing, learning, adapting, and trying new things.


More about our benefits

Whether you work in an office or a distributed team, Atlassian is highly collaborative and yes, fun! To support you at work (and play) we offer some fantastic perks: ample time off to relax and recharge, flexible working options, five paid volunteer days a year for your favourite cause, an annual allowance to support your learning & growth, unique ShipIt days, a company paid trip after five years and lots more.


More about Atlassian

Software is changing the world, and we’re at the center of it all. With a customer list that reads like a who's who in tech, and a highly disruptive business model, we’re advancing the art of team collaboration with products like Jira Software, Confluence, Bitbucket, and Trello. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.


Additional Information

We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


All your information will be kept confidential according to EEO guidelines.

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