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Technical Analyst at Lendi

in Sydney, NSW

Job description

As one of the fastest-growing Fintechs globally, Lendi is a marketing and technology company with mortgages at the core of what we do. We're revolutionising the industry with a best-in-class technology platform and suite of tools that takes the hard work out of home loans - for our Customers and Brokers alike.


Due to growth, we're seeking an experienced Technical Analyst to engage with senior stakeholders to define and develop processes and work with our technical team to implement changes that contribute to the ongoing growth and development of the organisation.


What will you be doing?

  • Engage with key stakeholders in defining problems, recommending solutions & implementing the required changes to drive business behaviours & outcomes
  • Review & analyse operational & organisational systems, workflows & procedures; providing recommendations; documenting & implementing changes as required
  • Develop & implement strategies that contribute towards improving the overall efficiency of the organisation's resources
  • Run daily system checks to ensure everything is running smoothly
  • Maintain and optimise our contact strategy
  • Coordinate & compile sales & management reporting, with timely & accurate information regarding sales performance; forecasting & planning; operational risks & impacts
  • Work closely with our tech & development team to facilitate the smooth implementation of sales processes within Salesforce CRM across the organisation
  • Driven & motivated, with the ability to inform & influence stakeholders at all levels

Your skills, attributes & experience:

  • Demonstrable experience in a business analysis role within a fast-paced, rapid growth sales environment
  • High levels of commercial acumen, communication skills & proactive in identifying areas for improvement
  • Strong analytical skills with the ability to manipulate large data sets and interpret complex results
  • Driven & motivated, with the ability to engage & influence stakeholders at all levels
  • High degree of technical experience using Salesforce CRM (desirable)
  • Experience in customer journey optimisation management (contact centre / campaign management style experience desirable)

The opportunity:

This is a chance to join an industry-leading marketing and tech business going through a strong growth phase. As such, the opportunities for career advancement will be significant. As a forward-thinking, entrepreneurial Fintech, we love what we do, and want to take people like you on the journey.


So if you want a slice of the action, apply now and include a cover letter detailing your relevant experience and why you're the best applicant, and what separates you from your peers.

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