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Technical Writer (Platform) at Skedulo

in Fortitude Valley, QLD

Job description

Skedulo is the leading mobile workforce scheduling platform. We help companies around the world transform the way they manage and schedule their mobile workforce teams in healthcare, telecommunications, hospitality, manufacturing, field service, and more. With our beautiful, easy to use web and mobile application, thousands of workers in the field are scheduled at the right place and at the right time with all the information they need to successfully complete their work.

 

The mission

We are looking for a Technical Writer to produce high-quality Engineer focused documentation that contributes to the overall success of our products. You will work collaboratively with product engineers, quality engineers, product managers, and usability experts to make our products easier to use.

 

As a Technical Writer working on software development products, you'll empower internal and external engineers globally who use Skedulo for managing their mobile workforce. You will support development of the API for the Skedulo Platform, write sample code and guides as well as overviews and help documents.

 

Responsibilities

  • Write technical documentation for internal or external developer audiences, such as API reference docs and developer guides.
  • Design and organise documentation sets for new APIs and developer products.
  • Edit, clarify, and proofread documents written by others, and coach others on ways to improve their writing skills.
  • Manage complex documentation projects.
  • Supplement developer documentation with relevant sample code.

Who you are

  • 3+ years of experience working in areas such as technical writing, and/or product documentation
  • Ability to deliver high-quality documentation, paying attention to detail
  • Ability to write code, especially for examples and tutorials
  • Experience with writing technical customer-facing materials.
  • Experience researching and writing documentation for developers (APIs, SDKs, web technologies).

Why work with us?

  • We offer highly competitive benefits packages to keep you healthy, happy, and operating at your best.
  • Our offices have creative, open workspaces with room to play, reflect, and relax.
  • We support your ongoing education and learning as a valued teammate.
  • Life isn’t crammed into a 9-5. We provide a balanced lifestyle to encourage you to perform at your best.
  • Fresh fruit, muesli bars, and all things yum are found in our kitchens—because it would be rude not to.
  • Our team is extremely competitive, and we will challenge your best table tennis skills.

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