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Sales Development Representative at Kounta

Chippendale, NSW

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Kounta is the go-to platform for hospitality.

We create products for (and by) people who love to produce, sell and share great food and drink, so they can connect better, work faster, and smarter, and keep growing.

Our first product is point of sale, but there is so much more to it that just that…

We are looking for a Sales Development specialist to join our team of foodservice industry experts to welcome and qualify all new leads looking at Kounta.

About you

  • You have experience in selling to our industry.
  • You have a good understanding of foodservice business and/or general business operations.
  • You are hungry, results driven and want to be apart of something big while still serving the industry we all love.
  • You are a master deal maker and closer.
  • You have experience in serving and sell to our industry.
  • You are hungry, results driven and want to be apart of something big while still serving the industry we all love.
  • You love a challenge, and you’re not afraid to speak your mind, get stuck in  and share your ideas.


  • Create an amazing first impression for all new leads looking at Kounta
  • Own the lead stage of the customer journey as we ensure Kounta is the right fit for their business
  • Develop sequences of tasks, emails, and calls to achieve contact with the customer
  • Handle inbound phone calls, emails, and chats from Customers interested in Kounta
  • Collect additional, relevant information to enrich new leads and build a complete picture of their business
  • Connect Qualified Leads and Opportunities with Business Consultants
  • Work alongside the Business Consultants team with administration and process.


  • A hospitality background would be ideal, but if you don’t have that we’ll settle for lots of passion and enthusiasm for the industry.
  • 1+ years of sales development experience; start up and/or small company experience a plus
  • 1+ years of hospitality experience is preferred
  • A ‘hunter’ mentality - comfortable prospecting, cold-calling, and following up on incoming leads and strong desire to win
  • Interest in working in a start-up, fast paced sales environment
  • Outstanding communication and listening skills
  • Ability and willingness to learn, to react to and share lessons learned across the organisation
  • Good time management with strong organisational skills
  • Understanding of e-commerce software/B2B high tech industry a plus.


  • Brew up? We have a full self-service cafe set up in the office
  • Gelato Messina fridge with new flavours on a regular basis
  • Fully stocked fridge of different craft beers #PoweredByKounta
  • Regular wine tasting sessions #PoweredByKounta
  • Flexible working arrangement with option to work from home
  • Work hard and play hard with table tennis and foosball
  • Organised activities such as hackathons, board game nights
  • Awesome new office space located in Chippendale
  • Pet friendly office

Kounta hires the best and brightest. You will be joining a team who love what they are doing to create a unique experience for our partners and customers.

To all recruitment agencies: Kounta does not accept agency resumes. Please do not forward resumes to Kounta employees or any other company location. Kounta is not responsible for any fees related to unsolicited resumes.

About Kounta

Office address

  • 36-42 Chippen Street, Chippendale, NSW, 2008

Company size

51-200 people

Founded in


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