Perx Health Logo

User Success & Community Manager at Perx Health

Sydney, NSW and Remote

Apply to Perx Health

We are changing how healthcare is delivered to people at scale – get on board if you want to use your skills to support game-changing healthcare technology and empowering a community that focuses on putting patients first and improving their health outcomes.

We are looking for an energetic and ambitious team-player to join us part-time to support our empowered user community. Perx delivers engaging health programs on behalf of large health organisations to thousands of patients managing health conditions. We have built a technology platform that motivates users to achieve better health outcomes. In the last 6 months we’ve seen our user base quadruple, expanding into overseas markets and we have maintained a “Excellent” user satisfaction score - we want you to help us keep it this way!

The role

  • You will operate with our User and Operations teams to ensure every Perx user has the best possible experience from the moment they join our program.
  • You will work closely with our users to build an empowered user community both within and outside the Perx app to help people achieve their health goals.
  • You will liaise with our Product team to ensure user needs are put front and centre as we continue to build the core product.

You

  • You are excited by our mission and are excited to empower people living with chronic conditions to achieve their best health.
  • You have experience working directly with customers remotely to ensure they always walk away with a smile.
  • You have excellent verbal and written communication skills.
  • You are empathetic, patient and able to connect with people of various backgrounds, ages and life experiences.
  • Bonus points if you have previous experience in the healthcare industry

What Perx can offer you

  • Opportunity to join an early stage tech company, and join us on an incredible journey to improve health at scale
  • Flexibility to work to your schedule, this role is part-time and can be scoped to fit around the rest of your week. We could consider mornings or afternoons, alternate days, working from home as agreed.
  • Potential to grow with the company, whilst part-time for now there’s opportunity for this role to lead to future roles within the team as the company grows.

About Perx Health

Office address

  • Sydney, NSW, 2000

Company size

11-50 people

Founded in

2017

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